AVR Water Workers Keep it Flowing During the Holidays

AVR’s Holiday Office Hours Announced

The water system serving more than 63,000 people in the Town of Apple Valley and parts of San Bernardino County, will not be closing or taking off for the holidays, though the offices will be closed Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day.

“As our customers celebrate this festive season of the year with friends and family, we want to assure everyone the integrity and operation of the water system is being monitored to ensure it continues to deliver water to homes and businesses,” said Carol Thomas-Keefer, Operations Superintendent, Apple Valley Ranchos. “We like to say the Ranchos water system never takes time off for the holidays or vacations and we know it is easy to take water service for granted since it is always there.”

With nearly 20,000 service connections, over 450 miles of pipes, 24 wells, 16 emergency generators, 11 storage tanks, 4 booster pump stations and 15 pressure zones, Apple Valley Ranchos ensures the quality and reliability of water service for homes, businesses and industry through its service area.

Apple Valley Ranchos provides emergency services and is on call 24 hours a day all year long. If you are reporting an emergency or water leak, for prompt service please call 760-247-6484 (7 days a week). Please call Ranchos immediately to report a waterrelated emergency such as a leak affecting your home or your neighborhood.

To ensure drinking water is there when it’s needed for cooking, bathing and cleaning, customers throughout the High Desert are encouraged to take steps to winterize their homes’ water systems.

While California doesn’t experience the extreme cold likes other parts of the nation, the water pipes inside and outside home are still vulnerable to freezing temperatures this time of year.

Anywhere cold air blows on a pipe, it creates the potential for freezing. A bathroom or laundry room located above or next to a garage can be particularly vulnerable, so keep the garage door closed to maintain maximum heat. If your bathroom pipes run along an outside exterior wall, try keeping the vanity door(s) open to allow heat inside. Finally, never turn off the heat when you leave home during the winter—set the temperature to at least 55 degrees Fahrenheit.

We applaud our community’s effort to conserve water during this historic drought and we want to remind our customers that the state remains under mandatory water restrictions,” said Penna.

Apple Valley Ranchos Water has been ordered by the California Public Utilities Commission to inform and educate its customers of the State Water Resources Control Board’s (Board) restrictions and potential penalties for violations of the Board’s regulations.

For more information on Ranchos Water, feel free to visit them online at www.avrwater.com or by phone at 760-240-8317. Now on Facebook!

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AVR Begins Major Water Main Replacement Project – Replacement of a 16-inch water main in the area of Mandan and Tomahawk Roads.

This project is replacing approximately 4,000 feet of aging water lines with new, 16-inch ductile iron pipe. Additionally, 20 new valves, five fire hydrants and a water quality sampling station will be added.

Once completed, this project will improve system reliability, as well as increase fire protection capabilities for the Apple Valley community. Construction hours will be modified to reduce the impact on traffic while working in the roadways.

All Ranchos Water customers in the general vicinity were notified by mail. This project is scheduled for completion in early March.

The total cost of this project is $835,000 and is part of Rancho’s 2015 $8 million infrastructure improvement plan.

If you have any questions or concerns, please call Construction Coordinator Mike Lent at 760-240-8317.
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Large Scale Water Main Extension To Begin in Yermo

Ranchos Water Co. began a large-scale water main extension project in the City of Yermo.

The installation began on the north side of Yermo Road at Frontier Street and is headed east to Dividing Line Rd. This project will provide improved system reliability by connecting the existing two separate water systems.

According to Carol Thomas-Keefer, Ranchos Operations Superintendent, “this is the first of several planned infrastructure improvement projects that will bring the entire system into compliance with current Federal, State and local standards.”

This project installs nearly 4,700 feet of 12-inch ductile iron pipe and five new fire hydrants at a cost of $585 thousand and is a part
of Rancho’s 2015 $730 thousand infrastructure improvement plan

Ranchos Water expects a completion date of December 24th.

Ranchos has applied for Proposition 1 Grants to perform additional infrastructure improvements to the Yermo water system.

If you have any questions or concerns, please call Construction Coordinator Mike Lent at Apple Valley Ranchos Water at 760-240-8317.

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